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Frequently Asked Questions

Why should I use Charter About for my transportation needs?

Reliability and customer service is our #1 priority. Your bus needs to show up and needs to be on time so choosing the right company is critical. With 24/7 Service, and unsurpassed reliability, Charter About will exceed your expectations. Charter About pays close attention to every detail to ensure your ground transportation needs are fully covered at the right price!

Do you own the vehicles you are providing for our service?

No, Charter About is a bus brokerage firm who only partners with the most reputable transportation companies in the United States. We only use transportation providers who have a late model fleet, minimum of $5,000,000.00 insurance coverage and strong safety records.

How do I go about getting a quote?

You can either fill out the quote request form on our website, email us at sales@charterabout.com or call and speak to an account executive at 800-546-4158.

How much lead time do you need to book transportation?

The sooner the better, however we can take reservations up to 5 days prior to service.

What other services do you provide besides transportation?

Charter About is able to set up any staffing needs your group may need, including meet and greet services at the airport. Also, Charter About is an affiliate of Hotelplanner.com so you're able to search and book hotel rooms directly through our website!

What forms of payment do you accept and when is payment due?

We take Visa, Mastercard, American Express, checks, money orders and cashier checks. Payment needs to be paid in full 14 days prior to your trip.

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